Secret Sales Reviews
Based on 30 customer reviews and online research, secretsales.com has a consumer rating of 2.7 out of 5 stars, indicating that most customers are generally satisfied with Secret Sales.
5 Stars(8)
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3 Stars(1)
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2 Stars(1)
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1 Star(15)
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How would you rate Secret Sales?
Top Reviews
Ordered some clothes which never arrived. Emailed to ask where they were, was sent an email as the business had been put into administration by the owners. They relaunched the business the next day with the same name, no refunds no goods. This business behaviour is an insight as to what kind of leadership this company has. Avoid if you don't want to get ripped off.
I was worried when I first ordered online with secret sales as I'd read various reviews! However everything ordered has been brilliant, a bargain and arrived within days!
Customer Reviews (30)
Amazing new place for deals & shopping, Service: high quality goods so far. Recommended.
No delay in receiving confirmation and shipping of products. I have found that the products and services are top-notch. If you take your time and pay attention to their offers, you can buy very good quality shoes and clothes for an excellent price. I highly recommend it.
Horrible buisness they behave malicious is not genuine people the don't answer at email I they don't send my invoice I buy dpd return I can download the label this company is very very bad avoid them
I am happy with my purchase. The bra really look nice, just as displayed. My daughter likes it.
excellent customer service arrived within a few days
happy with purchase
I was a bit skeptical at first due to how many scams being around. My concerns were put to bed after my first order arrived super quick, as did my second and third orders. Great prices on quality goods and fast delivery. One happy customer.
Very quick delivery, good communication after you've ordered and very good prices on a variety of goods
I bought four items from this company. Three arrived really quickly and were great. One did not. Emailed the company. Quick and friendly response and I got a refund for the missing item.
I have placed an order for Ray-ban about few days ago which i received today just an hour ago but ray ban outer packets was okay while inside the box was empty. this is absolutely ridiculous. from trust pilot the review was average while lots of people complaining that either they miss their product or not having delivery at all and waiting for an ages. really really disappointing.( i am updating this review only because after a long wait, they have successfully refund my money so i can say it is a relief for me but really quick and good customer service i have received which was impressive. now i have trust on them that if something goes wrong, atleast there is someone to take care of.)
I purchased 2 T shirts, 1 arrived and the other didn't.
The company chased it up and were really slow with replies. Eventually the product arrived but didn't fit.
I returned the item and now I am struggling to get a refund even though they have the item.
I am now just being ignored and it have been 14 days. I have sent 8 emails none of which they have respond to.
I have logged a Visa dispute with my bank which takes time but I shouldn't have to.
Better companies with a better range of products are out there and certainly better customer service.
I ordered a dress 3 weeks ago still didn't receive it. There is no reply to my email.... it seems very bad service.
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